Netflix Shipping Delay

I’m a member of Netflix and have been for almost 7 months now! It’s hard to believe it when I think about it really. I have nothing but positive things to say about my experience with Netflix, until recently. Over the past few shipments that I have made sending DVD’s back to them, it has taken quite a few days for them to check them in and get me the next disk in my queue. Granted, this might be the cause of the US postal service and the amount of mail that they are getting right now because of the holiday season. But it’s getting to be longer and longer that Netflix marks my DVD’s as having been received and then shipping them out.

Has any else had this issue here lately?

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Comments

I joined Netflix in June 2006. I live in Houston, where we have a distribution center. Just in the past two weeks I’ve been receiving movies from shipping centers OTHER that Houston, where as for the first six months ALL were from Houston shipping center. I looked my past shipping history and noticed that in January I returned 16 DVD’s. The most I had returned previously had been 13, usually between 10 and 12 per month. Obviously, I hit a threshhold and got flagged as high volume user and am now being throttled. The past three DVDs received have been from Arizona and Florida, which means 4 day turn-around instead of 2 day turn-around. In doing some research, this is how Netflix keeps the profit margin up.

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